This privacy policy describes how WowMochi collects, uses, and shares personal information of users of our website and customers who purchase our products, including mochi donuts, drinks, and Korean hotdogs.
By using our website and/or purchasing our products, you consent to the collection, use, and sharing of your personal information as described in this privacy policy.
WowMochi reserves the right to modify this privacy policy at any time. Your continued use of the website following any changes signifies your acceptance of the revised policy.
1.1 Personal Information: We collect personal information that you provide to us, such as your name, email address, phone number, shipping address, and billing information when you create an account, place an order, or contact us with inquiries.
1.2 Payment Information: When you make a purchase, we collect payment information, such as your credit card number or other payment details. This information is processed securely by our payment processors.
1.3 Usage Data: We automatically collect certain information about your use of our website, such as your IP address, browser type, operating system, referring URLs, pages viewed, and the dates/times of your visits.
1.4 Cookies: We use cookies and similar tracking technologies to collect information about your browsing behavior on our website. Cookies are small data files stored on your device that help us improve your experience and personalize content.
2.1 Order Processing: We use your personal information to process and fulfill your orders, including shipping products, sending order confirmations, and providing customer support.
2.2 Account Management: We use your information to manage your account, including sending account-related notifications, resetting passwords, and providing access to your order history.
2.3 Marketing Communications: With your consent, we may send you promotional emails about new products, special offers, and other updates. You can opt-out of receiving these emails at any time by following the unsubscribe instructions provided in the emails.
2.4 Website Improvement: We use usage data and cookies to analyze trends, administer the website, track users’ movements, and gather demographic information for aggregate use. This helps us improve the functionality and user experience of our website.
2.5 Legal Compliance: We may use your information to comply with applicable laws, regulations, and legal processes, including responding to subpoenas or court orders.
3.1 Service Providers: We share your information with third-party service providers who assist us in operating our website, processing payments, fulfilling orders, sending emails, and providing customer support. These service providers are contractually obligated to protect your information and use it only for the purposes we specify.
3.2 Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of the transaction. We will notify you via email and/or prominent notice on our website of any change in ownership or uses of your personal information, as well as any choices you may have regarding your personal information.
3.3 Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).
We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. These measures include encryption, firewalls, and secure socket layer (SSL) technology. However, no method of transmission over the internet or method of electronic storage is 100% secure, so we cannot guarantee absolute security.
5.1 Access: You have the right to access the personal information we hold about you and to request a copy of your information.
5.2 Correction: You have the right to request that we correct any inaccurate or incomplete information we hold about you.
5.3 Deletion: You have the right to request that we delete your personal information, subject to certain exceptions (e.g., legal obligations).
5.4 Opt-Out: You can opt-out of receiving marketing communications from us at any time by following the unsubscribe instructions provided in the emails.
To exercise these rights, please contact us at [Your Contact Information].
Our website is not directed to children under the age of 13, and we do not knowingly collect personal information from children under the age of 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will take steps to delete the information.
If you have any questions about this privacy policy, please contact us at [Your Contact Information].
