Terms and Conditions

Welcome to WowMochi! These terms and conditions outline the rules and regulations for the use of WowMochi’s website and the purchase of our products, including mochi donuts, drinks, and Korean hotdogs.

By accessing this website and/or placing an order, you accept these terms and conditions in full. If you disagree with these terms and conditions or any part of these terms and conditions, you must not use this website.

WowMochi reserves the right to modify these terms and conditions at any time. Your continued use of the website following any changes signifies your acceptance of the revised terms.


1. Ordering and Account Registration

1.1 Account Creation: To place orders, you may be required to create an account. You must provide accurate and complete information during the registration process. You are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer. You agree to accept responsibility for all activities that occur under your account or password.

1.2 Order Placement: By placing an order, you are offering to purchase a product on and subject to the following terms and conditions. All orders are subject to availability and confirmation of the order price. Dispatch times may vary according to availability and any guarantees or representations made as to delivery times are subject to delays resulting from postal delays or force majeure for which we will not be responsible.

1.3 Order Acceptance: When you place an order, you will receive an acknowledgment e-mail confirming receipt of your order. This email will only be an acknowledgment and will not constitute acceptance of your order. A contract between us for the purchase of the goods will not be formed until your payment has been approved and we have debited your credit or debit card.

1.4 Order Cancellation: WowMochi reserves the right to refuse or cancel any order for any reason, including limitations on quantities available for purchase, inaccuracies, or errors in product or pricing information, or problems identified by our credit and fraud avoidance department. If your order is canceled after your credit card has been charged, WowMochi will issue a credit to your credit card account in the amount of the charge.


2. Products and Pricing

2.1 Product Descriptions: WowMochi attempts to be as accurate as possible. However, WowMochi does not warrant that product descriptions or other content of this site is accurate, complete, reliable, current, or error-free. If a product offered by WowMochi itself is not as described, your sole remedy is to return it in unused condition.

2.2 Pricing: All prices are subject to change without notice. Prices displayed on the website are in the currency specified and are inclusive of applicable taxes unless otherwise stated. WowMochi reserves the right to correct any errors in pricing.

2.3 Availability: All products are subject to availability. We will inform you as soon as possible if the product you have ordered is not available and we may offer alternative products of similar quality and price. If you do not wish to accept the alternative, we will refund any money you have paid to us.


3. Payment

3.1 Payment Methods: We accept various payment methods as indicated on our website, including credit cards, debit cards, and other online payment options. You agree to pay all charges incurred by you or any users of your account and credit card (or other applicable payment mechanism) at the price(s) in effect when such charges are incurred.

3.2 Payment Security: To ensure secure online payment, your payment details will be encrypted to prevent the possibility of someone being able to read them as they are sent over the internet. Your credit card company may also conduct security checks to confirm it is you placing the order.


4. Shipping and Delivery

4.1 Delivery: WowMochi will deliver the products to the address you specify in your order. Delivery times are estimates and are not guaranteed. WowMochi is not responsible for delays caused by events beyond our control, such as weather conditions, traffic congestion, or carrier delays.

4.2 Risk of Loss: All items purchased from WowMochi are made pursuant to a shipment contract. This means that the risk of loss and title for such items pass to you upon our delivery to the carrier.


5. Returns and Refunds

5.1 Returns: Due to the perishable nature of our products (mochi donuts, drinks, and Korean hotdogs), we do not accept returns. However, if you are unsatisfied with your order due to an error on our part (e.g., incorrect item, damaged product), please contact us within 24 hours of receiving your order to discuss a resolution.

5.2 Refunds: Refunds are provided at the discretion of WowMochi. If we determine that a refund is warranted, it will be processed to the original method of payment. Please allow a reasonable time for the refund to appear in your account.


6. Intellectual Property

6.1 Ownership: All content included on this site, such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is the property of WowMochi or its content suppliers and protected by copyright laws.

6.2 Use Restrictions: You may not reproduce, duplicate, copy, sell, resell, visit, or otherwise exploit for any commercial purpose any portion of the website without express written consent of WowMochi.


7. Limitation of Liability

WowMochi will not be liable for any indirect, special, incidental, or consequential damages of any kind, including but not limited to loss of use, loss of profits, or loss of data, whether in an action in contract, tort (including but not limited to negligence), or otherwise, arising out of or in any way connected with the use of our website or the products purchased from us.


8. Governing Law

These terms and conditions are governed by and construed in accordance with the laws of the jurisdiction in which WowMochi is located, without regard to its conflict of law principles.


9. Contact Information

If you have any questions about these terms and conditions, please contact us at [Your Contact Information].